Employee Assistance Programmes (EAPs) are the most commonly used workforce health intervention in the UK. With close to half of the workforce, a total of almost 14m workers, having access to an EAP via their employer. Despite their popularity and the faith that so many employers place in them, very few providers or their clients are able to collect systematic evaluation data.
In a 2016 EAPA-funded review of current usage in the UK (Bajorek, 2016) The Work Foundation found that there are a number of methodological barriers to conducting detailed and systematic evaluations of ROI. Nonetheless it suggested that most EAPs, at minimum, covered their costs and that more work could be conducted to identify the main components of both costs and benefits at employer level. In response EAPA asked the Institute for Employment Studies (IES) to carry out further applied research drawing on the Work Foundation analysis to create the EAP ROI tool.
EAPA contributing partners
EAPA would like to expressly thank the contributing partners for the time and resources committed to create the EAP ROI tool and the ongoing support of the UK EAPA.
To Read More about the research – click here
The impact of EAP
EAPA set out with IES our research partner to understand the use, impact and reach of an EAP in today’s organisations.
Professor Stephen Bevan ran the research for IES
Institute of Employment Studies
IES is a well-respected research organisation with a mission to help bring about sustainable improvements in employment policy and human resource management. It does this through its research and consultancy work, by increasing the understanding and improving the practice of key decision-makers in public policy bodies and in employing organisations in the private and public sectors. Crucial to the Institute’s mission, and underpinning its charitable status, is that it should inform not simply those who directly commission our research and consultancy, but also the wider community of policy- and decision-makers. This provides the Institute with a strong motivation to publish and disseminate the findings of its work.
A summary of their reports – link http://www.employment-studies.co.uk/publications/report-summaries