EAPs supporting employees during times of crisis
In an article published this week in Employee Benefits, the role of employers to ensure their employees are safe is explored in the aftermath of critical incidents such as terrorist attacks or the recent and tragic Grenfell Tower fire.
The article emphasises the importance of having a clear critical incident response policy in place which address both practical and psychological needs in the hours, days and weeks after an incident. But is also reminds us that emotional and mental wellbeing support should be continuously communicated to employees, ensuring they know how to access help should a crisis occur.
UK EAPA member, Charles Alberts from Aon Employee Benefits, who is quoted in the article, reminds us that: “Employers need to have a clear crisis, disaster, incident response policy that covers both preparedness for practical matters and also emotional matters.”
And Anne Payne, executive director at Validium, a registered external provider member of the UK EAPA, agrees: “Traumatic events, by their nature, are unexpected bolts from the blue that no one anticipated when they set off for work that morning or that evening. Employers, particularly in light of what has happened over the very recent months, should think through what sort of support they want to put in place.”
You can read the full article at Employee Benefits.