EAP mental health enquiries on the rise

Written by Vicky Mulchinock on . Posted in News

EAP mental health enquiries on the rise

Data from Health Assured shows that the number of mental health enquiries to EAPs by UK employees has increased by 31% since last year.

The figures released in September 2018, compare the first six months of 2017 with the same period in 2018 and show that mental health enquiries have increased more than all other advice calls, including those relating to work stress, relationships and general health, rising from 23% of all calls in 2017 to 36% in 2018.

The statistics are based on over 100,000 employee interactions with Health Assured’s EAP in the first and second quarters of 2017, and over 150,000 interactions in quarter one and quarter two of 2018.

Health Assured CEO, David Price, said: “Our statistics show that it’s important to build an open workplace culture regarding mental health from the top level down. This will involve educating all employees on mental health issues and regularly monitoring staff to see how they are feeling, whilst assessing how the workplace can be improved to support positive employee health and wellbeing. Employers should provide information on the services they have available to support staff, for example, confidential telephone advice or counselling.”

Neil Mountford, chair of EAPA UK, agrees: “Whilst it is encouraging that the statistics from Health Assured appear to show that more employees are seeking support with mental health issues, this should also be a call to action for employers to examine what they are doing at a more systemic level to build a workplace culture that promotes good mental health.”

Tags: , , , ,

Contact EAPA

EAPA are pleased to accept your questions about the EAP industry. Please use the Contact us page or the form here.

Contact Form