Could an EAP have spared the Royal family another scandal?

Could an EAP have spared the Royal family another scandal?

Meghan Markle’s TV interview with Oprah Winfrey has led to huge global interest and outrage over claims of racism.

Her account of problems with settling into a high-pressure role within the Royal Family, what she called ‘the firm’, included how a lack of sympathy and support in dealing with tabloid media scrutiny had led to suicidal thoughts.

Turning to HR

After Meghan Markle was told by advisors at Buckingham Palace there was nothing they could do to help with her issues, she turned directly to the head of HR, “begging for help, saying very specifically, ‘I am concerned for my mental welfare’”.

They were sympathetic but told her there was “nothing we can do to protect you, because you’re not a paid employee of the institution”.

Markle had wanted to look for formal medical help but was not allowed to do so without the go-ahead and clearance through Buckingham Palace.

EAP outlet

EAPA UK chair Eugene Farrell said: “In some ways the problems faced by Meghan Markle are an extreme version of the issues faced by many people when they take on a high-profile role with a new organisation, who find themselves faced with a barrage of pressures, stress and difficult relationships. It can be traumatic for anyone.

“Becoming part of an institution constantly scrutinised by the global media, where every statement and activity is being watched, where media are actively looking for scandal and gossip, is something else.

“Whatever the realities of the situation, the clashes of personalities involved, everyone has a right to have support to help with their mental health concerns. The repercussions are too serious not to.

“An EAP is so important as an outlet that’s impartial and independent. Very often under EAP arrangement its both staff and their direct family who can get access to professional advice, talk through issues and ensure people know there is a constructive way forward, making sure no one has to feel desperation – or a need to lash out at their organisation.”