Posts Tagged ‘eap coaching’

EAPs can help support mental health among middle managers

Written by Vicky Mulchinock on . Posted in News

EAPs can help support mental health among middle managers

Last week, the CIPD launched the UK Working Lives survey, the first comprehensive measure of job quality in the UK. Combining previous research on the factors that affect job quality with a 6,000 sample survey, representative of the whole UK workforce, the results show that while overall headline satisfaction with work and jobs is reasonable, there are significant numbers who feel differently, and importantly some major systemic issues with overwork, stress and a lack of training and development.

It reports that while two-thirds of workers (64%) are satisfied with their job overall, one in four workers (25%) feel their job negatively affects their mental health, while nearly a third (30%) say their workload is too much. In particular, the survey highlights a concerning trend among workers in middle management, indicating that they have too much on their plate, a factor which is having a detrimental effect on their wellbeing. Among its recommendations, the CIPD advises employers address cultures of presenteeism, place a greater focus on wellbeing and encourage more flexible working.

“While many organisations already have an EAP in place to support the wellbeing of their employees, there appears to be a lack of awareness around the coaching and guidance element of many EAP programmes which are there to support line managers specifically,” said Neil Mountford, chair of the UK Employee Assistance Professionals Association. “We urge employers to talk to their EAP provider about these services and to work together to more actively promote the training and coaching services available to line managers which can help them manage their day-to-day pressures more effectively.”

You can ready the CIPD’s UK Working Lives Survey here.


Mental health is the number one concern for UK CEOs

Written by Vicky Mulchinock on . Posted in mental health

Mental health is the number one concern for UK CEOs

Mental health in the workplace is the top priority for almost three in five (60%) CEOs in the UK and the area of employee wellbeing with which their Board is most concerned, according to a new report, Employee Wellbeing Research 2018 from Reward & Employee Benefits Association (REBA) in association with Punter Southall Health & Protection.

The report found that just one in six (16%) employers have a defined mental health strategy in place, however over a third (37%) plan to introduce one in the next 12 months and a further quarter (26%) by 2020. And while wellbeing spending rose in 2017 and is expected to rise further in 2018, it remains relatively low, with a median spend of just £26 to £50 per year per employee, even at organisations with a wellbeing strategy in place.

Employee Assistance Programmes (EAP) continue to be the most popular wellbeing initiative, offered by more than nine in ten (93%) organisations and looking at long-term trends, the report shows that EAPs have also steadily increased in popularity over the past three years.

“It is encouraging that EAPs are so well established but we would urge employers to take this a step further and look at how their EAP can better support their mental health strategy. All too often EAPs are seen only as a counselling service for employees but this is just one part of the support and service that EAPs can offer. Many EAPs can play an important role in identifying the issues preventing an organisation from managing mental health effectively through risk assessments and stress audits. They can also provide mental health first aid training and coaching specifically designed to support line managers in managing mental health in the workplace,” said Neil Mountford, chair of the UK Employee Assistance Association.

A key issue uncovered by this latest research from REBA is that the wellbeing programmes are not being driven by the board. Less than one in ten (8%) say the board actively drives the organisation’s wellbeing agenda and one in twenty (5%) say their board has little or no interest in employee wellbeing.

“It is positive that employers are now talking more openly about mental health but concerning that so few strategies are being driven by the board. Fostering a culture of acceptance around mental health requires a long term cultural shift in attitudes and approach and in our experience, the most effective way to do this is to ensure it is openly championed by senior management so that it becomes embedded in the company’s values,” said Neil.

You can read more about the REBA wellbeing research here

EAP coaching and support services for line managers helps to create mentally healthy workplaces

Written by Vicky Mulchinock on . Posted in News

EAP coaching and support services for line managers helps to create mentally healthy workplaces

It is estimated that around one in six employees is depressed, anxious or suffering from stress-related problems at any one time. While we know that the workplace can be a contributory factor to these issues, research shows that well-trained leaders and line managers can have a powerful and positive impact in promoting and sustaining good mental health at work.

Clearly an important first step for employers is to ensure that line managers are trained in mental first aid so that they are better equipped to deal with difficult and challenging situations and are confident in having practical and engaging conversations with their teams on a regular basis.

But simply investing in training is not enough.

Developing mental first aid skills is a process that needs to evolve over time and it is therefore vitally important that post training support is also in place. While many employers understand the role of employee assistance programmes (EAPs) in providing counselling and support services for employees, there is much less awareness around the training, coaching and guidance services offered by EAPs for line managers specifically.

In the article, Neil Mountford, Chair of EAPA UK explores the ways in which EAP manager support services can help and urges employers to tap into our expertise and unlock the value of EAPs to support both employees and line mangers in better managing mental health at work.

You can read the full article here.

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