New ROI tool for EAPs

Written by Vicky Mulchinock on . Posted in News, ROI

New ROI tool for EAPs

Two years ago, EAPA UK commissioned The Work Foundation to investigate the use, impact and ROI of EAPs. This first phase of research found that while Employee Assistance Programmes (EAPs) are among the most commonly used wellbeing interventions in the UK, very few providers or their clients are able to collect systematic evaluation data beyond take-up or utilisation statistics and satisfaction surveys. More detailed findings and discussion of the study conducted by The Work Foundation is available in the full report, Employee Assistance Programmes (EAPs): Supporting good work for UK employers?

The research found that most EAPs, at minimum, covered their costs but that more work could be conducted to identify the main components of both costs and benefits at employer level. Based on these recommendations, EAPA UK funded further research, carried out by Professor Stephen Bevan at the Institute of Employment Studies (IES), to design, test and develop an algorithm that would enable employers and EAP providers to measure return on investment.

“We are looking forward to unveiling the UK’s first ROI tool for EAPs at our AGM next Tuesday 6 March at the Health and Wellbeing at Work event at the NEC. For the first time EAP providers and employers will be able to demonstrate the value of their EAPs, using the results to better inform their health and wellbeing strategy and deliver even greater value to employees. Importantly, over time, this ROI tool will also provide a UK benchmark of EAP providers to help employers make more informed judgements of EAP value and quality,” said EAPA UK Chair, Neil Mountford.

Watch this space for more information about the ROI tool which will be made available on our website very soon.


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