Posts Tagged ‘roi’

New ROI tool for EAPs

Written by Vicky Mulchinock on . Posted in News, ROI

New ROI tool for EAPs

Two years ago, EAPA UK commissioned The Work Foundation to investigate the use, impact and ROI of EAPs. This first phase of research found that while Employee Assistance Programmes (EAPs) are among the most commonly used wellbeing interventions in the UK, very few providers or their clients are able to collect systematic evaluation data beyond take-up or utilisation statistics and satisfaction surveys. More detailed findings and discussion of the study conducted by The Work Foundation is available in the full report, Employee Assistance Programmes (EAPs): Supporting good work for UK employers?

The research found that most EAPs, at minimum, covered their costs but that more work could be conducted to identify the main components of both costs and benefits at employer level. Based on these recommendations, EAPA UK funded further research, carried out by Professor Stephen Bevan at the Institute of Employment Studies (IES), to design, test and develop an algorithm that would enable employers and EAP providers to measure return on investment.

“We are looking forward to unveiling the UK’s first ROI tool for EAPs at our AGM next Tuesday 6 March at the Health and Wellbeing at Work event at the NEC. For the first time EAP providers and employers will be able to demonstrate the value of their EAPs, using the results to better inform their health and wellbeing strategy and deliver even greater value to employees. Importantly, over time, this ROI tool will also provide a UK benchmark of EAP providers to help employers make more informed judgements of EAP value and quality,” said EAPA UK Chair, Neil Mountford.

Watch this space for more information about the ROI tool which will be made available on our website very soon.

UK EAPA’s latest research to quantify the ‘return on investment’ of EAPs

Written by Vicky Mulchinock on . Posted in News, ROI

UK EAPA’s latest research to quantify the ‘return on investment’ of EAPs

Following the recent publication of UK EAPA’s research in partnership with the Work Foundation into the use, impact and reach of EAPs in today’s organisation, the UK Employee Assistance Professionals Association’s next research project will quantify the ‘return on investment’ of employers’ investment in these programmes.

“The UK EAPA has asked The Work Foundation, alongside Professor Stephen Bevan from the Institute of Employment Studies, to assess the economic returns that employers can expect to accrue from their investment in an EAP. Based on data collected from EAP providers, we will build an ROI calculator that will enable those who are assessing the cost-effectiveness of their current workplace health interventions to better understand the value that an EAP can deliver,” said Andrew Kinder, UK EAPA’s Chair.

“Work has already begun to collect data from EAP providers to help build the ROI calculator and we are looking forward to working with the Work Foundation once again to develop an independent and objective appraisal of the economic returns of investment in an EAP,” said Paul Roberts, UK EAPA Executive Board Member and research lead.

EAPs are among the most commonly used well-being interventions in the UK with the EAPA’s Market Watch report (2013) identifying that almost 12 million employees in the UK are covered by EAP provision. Other data, for example from Employee Benefits (2013), suggests that 71 per cent of employers in the UK are making use of EAPs.

“These figures highlight that EAPs have the ‘reach’ to make a significant impact on the well-being of a large number of UK employees, saving UK businesses a considerable sum in reduced sickness absence and improved productivity.  We are looking forward to working in partnership with UK EAPA, as well as the Institute of Employment Studies, to better understand return on investment and make recommendations about how the design, implementation and targeting of EAPs can be adapted to maximise their reach and effectiveness,” said Dr. Zofia Bajorek, researcher at the Work Foundation who will lead this project.

The research is expected to be published in early May 2017. If you would like to receive the new research report on publication, please email to request a copy.

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